01. The order
What is the status of my order?
You can check the status of your order on our website using the order number
Can I change my order?
You can change the order before your product is shipped
Where do you ship?
We ship all over the world
How long does it take to ship my order?
7-14 Days
02. Payment
What payment methods do you accept?
Credit card, Debit card, pay pal, Apple pay and Cash
Which currency will I be charged in?
In Dollars
Do you offer a 3- or 4-times payment option?
Now, we are not offering that option.
03. Shipping
Where do you ship?
We ship all over the world
How long does it take to ship my order?
7-14 Days
Do you offer fast shipping?
We offer fast shipping an extra fee
How can I track my package?
You can check the status of your order on our website using the order number and shipping number provided
What if I'm not home?
You can arrange for the package to delay or have someone to sign for the package on your behalf
Will I pay taxes for international shipping?
You are responsible to pay for the taxes at the check out
04. Returns
Do you accept returns?
Yes, but the product must be in the origin form accompanied by the receipt
Can I exchange an item?
You can exchange the product as long as its in the original form
Are returns free?
You are required to pay for cost to us
How long does it take to process a return?
15-30 days
05. Other Questions
Do you offer a referral program? How does it work?
We offer a referral program. You get 5% discount for your next order per referral
Do you have physical stores?
We are currently an online store
Is there a warranty?
We a two month warranty per product